May. 10th, 2011

pictor: (Default)

Teksavvy offers cable service to my new house location, something they just patched in 2 weeks ago.

I have to buy the modem instead of rent...but so what, and they do charge an activation fee. Cheaper service however, and over 3 times the bandwidth cap (with an unlimited bandwidth plan if I decide I want that).

This caught me off guard, so I am digesting the option before calling Rogers and telling them to sod off with their stupid low bandwidth limits. Anyone using Teksavvy cable? Is it everything it's cracked up to be?
pictor: (Default)
yegads...the winging!

Called Rogers to cancel Internet as of the 24th. There was the predictable "why" type questions, fine, they want to keep me.

"I'm getting over 3 times the bandwidth at 3/4 the price, and you can't compete with that"
"Who says!" ( this grade school?)
"Well, my assumption"

What I didn't add, but should have ... "and the conversation I had with you 8 months ago where I told you I would jump ship first change I got unless they magically matched service"

Then, when I told them it was too late, and I had already signed up for Teksavvy, was this gem.
"Well I don't think it's very fair to not give me a chance, but fine"

Dude...we (by which I mean Rogers sales dept. and me) had this conversation 8-10 months ago. I told them flat up I was leaving just as soon as Teksavvy cable was available to me.

July 2011

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