Well since you asked, I have found them to be really professional, good at explaining things, and interested in giving everyone they talk to a positive biking experience. When I bought my bike from them (after nightmarish experiences at several other stores), we looked at 3 models, and they eventually convinced me I didn't need the most expensive one. They seemed more interested in getting me what I *needed* as a rider than in selling their latest and greatest, that impressed me. Also, their service is more thorough than other places I've checked, and the one time I had a problem with something they did, they fixed it immediately and didn't charge me. Basically it seems like a store full of people who love bikes and want to make sure others love them too.
no subject
Date: 2008-04-01 09:48 pm (UTC)