If you try them, be sure to let me know how it goes. :)
The thing that gets me about them is the amount of customization they do for you if you take the time to talk to them. I told them that I use the middle 8 gears (bike is 24-speed) more than the top 8 at my current fitness level, so during the maintenance they adjusted the gearing so that those gears shifted the smoothest. For most people, the top 8 are set to be the smoothest, but until I am fitter, I wouldn't get any benefit from that. Little touches that make a difference, you know? They also altered the handlebars for me so it was easier to grip with my arthritis.
They're not perfect or anything, one time I got my bike back from maintenance and one brake was loose (they hadn't tightened it all the way after removing it and cleaning it), but they fixed it immediately while I waited, and then walked out to the parking lot with me afterwards and watched while I took it for a test ride to make sure everything was exactly the way I wanted it.
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branchandroot
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Date: 2008-04-09 05:33 pm (UTC)The thing that gets me about them is the amount of customization they do for you if you take the time to talk to them. I told them that I use the middle 8 gears (bike is 24-speed) more than the top 8 at my current fitness level, so during the maintenance they adjusted the gearing so that those gears shifted the smoothest. For most people, the top 8 are set to be the smoothest, but until I am fitter, I wouldn't get any benefit from that. Little touches that make a difference, you know? They also altered the handlebars for me so it was easier to grip with my arthritis.
They're not perfect or anything, one time I got my bike back from maintenance and one brake was loose (they hadn't tightened it all the way after removing it and cleaning it), but they fixed it immediately while I waited, and then walked out to the parking lot with me afterwards and watched while I took it for a test ride to make sure everything was exactly the way I wanted it.